Last Updated: 28 January 2022
Kubla Ltd. (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”).
WHAT DATA DO WE COLLECT?
We may collect information about you in a variety of ways, that you voluntarily give to us when you download or buy a product, or when you choose to participate in various activities related to the Site
General Website Usage :
Information, such as your
Time & Date
are collected by our website and by a third party (Google Analytics). This helps with providing metrics on the popularity of content and for analysing technical issues.
Personal (name, e-mail address, postal address, phone number) and financial information related to your payment are collected when you you voluntarily purchase from our site.
On our own databases we store the transaction details but not any card information or payment account information.
Downloading Software (Trials or Free Editions)
We record the name and e-mail address that you provide voluntarily when you download any software. We also record whether you wish to receive the newsletter. The following information is recorded in addition to the above.
The IP address,
Time of download
Location of User (based on IP)
Contact Us Form
We record only the details voluntarily provided in the form, so that we can respond to the request.
HOW WILL WE USE YOUR DATA?
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience.
Specifically, we may use information collected about you via the Site to:
Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
Process your order payments and refunds
Manage your license; administration emails i.e. your activation code; to transfer license to another machine
Email you with special offers on Kubla Ltd. products and services
Respond to your email or other inquiries and requests
Send a newsletter that you signed up to receive
Request feedback and contact you about your use of the Site
Perform other business activities as needed.
To understand and analyse trends
Market and promote our services
Prevent fraudulent transactions, monitor against piracy, and protect against criminal activity.
As my be required to Assist law enforcement and respond to subpoena.
We will not disclose or transfer your personal information to any third parties except under the following conditions:
We have your consent to do so.
We believe that it is necessary to do so in order to respond to any legal claims against us.
We believe that it is necessary to do so in order to comply with the law, legal processes, or authorities.
We believe that it is necessary to do so in order to protect the rights, property, interests, or safety of Kubla Ltd., our employees, our users, or the public.
We are required to do so in connection with an acquisition, merger, or sale of all or a portion of our business.
HOW DO WE STORE YOUR DATA?
We use administrative, technical, and physical security measures to help protect your personal information. When your information is stored by Kubla Ltd. we use computer systems with limited access.
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
It is your responsibility to protect the security of your license activation code. Please note that e-mails and other communications you send to us are not encrypted. We strongly advise you not to communicate any confidential information through these means.
UPDATE YOUR INFORMATION
We will use reasonable efforts to keep your personal information up to date. However, we need you to notify us without delay in the event of any change in your personal circumstances so that we can keep your personal information up to date.
WHAT ARE YOUR DATA PROTECTION RIGHTS?
Kubla Ltd. would like to make sure you are fully aware of your data protection rights. every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
The right to erasure – You have the right to request Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request the Our Company restrict the processing of your personal data, under certain conditions.
The right to object processing – You have the right to object to Our Company processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us on the details below.
You also have the right to lodge a complaint with the Information Commissioner’s Office about the processing of your personal information.
You may at any time review or change the information in your license or terminate your license by:
Contacting us using the contact information provided below
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
Noting your preferences at the time you buy a product on the Site
Contacting us using the contact information provided below
Using the ‘Unsubscribe Link’ in e-mails.
We will keep your information as long as necessary for the processing purpose that it was collected, and any other permitted linked purpose, including legal, regulatory and legitimate business purposes.
Our retention periods are based on our business needs and your personal information that is no longer needed is either irreversibly anonymised or securely destroyed. Our data retention policy is regularly reviewed.
Phone: +44 (0)117 318 1711
Address: Generator Building, Counterslip, Redcliffe, Bristol. BS1 6BX, United Kingdom